Privacy Policy for LetzGoPlay

1. Information We Collect

We collect only the information necessary to provide and improve our services:

• Email address (mandatory)
• Display name (chosen by user)
• Username (chosen by user)
• Photos and posts (shared voluntarily by users)

Authentication:

Users may sign up or log in through:

• Email/password
• Google Login
• Apple Login

We do not collect passwords directly when using third-party login providers (Google, Apple).

2. How We Use Your Information

We use the information we collect to:

• Allow account creation and login
• Display user posts and photos
• Share news and events related to playgrounds in Singapore
• Improve and maintain the quality of our app and services
• Communicate important updates or service changes
• Respond to user inquiries and support requests

3. User-Generated Content

Users may upload:

• Posts
• Personal photos
• Playground photos

Please note:

• Playgrounds are public spaces.
• We do not own, operate, or claim ownership of any playgrounds.
• Users retain ownership of their own content but grant LetzGoPlay a license to display, distribute, and promote user-uploaded content within the app and website only.

We reserve the right to remove content that violates our community guidelines.

4. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes.

We may disclose your information only if:

• Required by law or legal process
• To protect the rights, property, or safety of LetzGoPlay, our users, or others
• In case of a business transfer (e.g., merger, sale, or acquisition)

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services.

If you delete your account, we will remove your email and associated personal information within 30 days.

6. Security

We use reasonable and industry-standard measures to protect your information, including encryption, secure authentication, and controlled server access.

However, no system can guarantee 100% security.

7. Children's Privacy

LetzGoPlay is not intended for children under 13 years of age.

We do not knowingly collect information from children without parental consent.

8. Your Rights

You have the right to:

• Access your information
• Update or correct inaccuracies
• Request deletion of your account

You can contact us at: hello@letzgoplay.com

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Significant changes will be notified within the app or website.

10. Contact Us

If you have any questions or concerns, contact us:

📧 Email: hello@letzgoplay.com

🌐 Website: https://letzgoplay.com